Shipping Policy

At Kaluze, we’re committed to delivering your furniture safely and efficiently, right to your doorstep. Please review our shipping policy below for important information about how your order is processed and delivered.

Shipping Coverage – U.S. Only

Currently, we only ship within the continental United States. We do not offer international shipping or delivery to U.S. territories (such as Puerto Rico, Guam, or the Virgin Islands), APO/FPO addresses, or P.O. Boxes at this time.

Shipping Rate

We offer standard shipping at a flat rate of $6.99 per order. This rate applies regardless of the number of items purchased, making it simple and affordable to furnish your space.

Processing Time

All of our furniture items are in stock and ready to ship. Because we do not make items to order, we are able to process your purchase quickly.
Orders are typically processed within 3–5 business days after payment is confirmed.
Orders placed on weekends or U.S. holidays will be processed on the next business day.

Estimated Delivery Time

After processing, standard shipping typically takes 5–7 business days. Total estimated time from placing your order to receiving it is around 8–12 business days, depending on your location and the carrier’s schedule.

Please note that large or heavy items may require additional handling time or special delivery arrangements. If your order includes oversized furniture, we’ll reach out with further delivery details if necessary.

Shipping Carriers

We partner with trusted domestic shipping carriers to ensure your order arrives safely and on time. Depending on the size and destination of your order, we may ship via USPS, UPS, FedEx, or other reliable U.S.-based freight carriers.
We carefully select the most suitable shipping method for each order to provide you with efficient and secure delivery. Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your shipment’s progress.

Important Notes

• Delivery dates are estimates and may be impacted by high shipping volumes, weather, or carrier delays.
• We are not responsible for delays caused by the carrier, but we’re happy to assist if your shipment is significantly delayed.
• Please ensure your delivery address is correct when placing your order to avoid delays or rerouting fees.

If you have any questions or concerns about your shipment, please don’t hesitate to contact our support team at support@kaluze.com. We’re here to help!

Contact Us

Email: support@kaluze.com

Or visit our Support Us page.